Where do coupon rewards arrive?

Once redemption succeeds, the reward is sent to your in-game mailbox. Log in to the game and open the mailbox to claim it.

My coupon code is showing as invalid.

Coupons expire without notice and work once per account, so the code has most likely been used already or has expired. Codes are case sensitive, so copying and pasting is the safest way to enter them.

What happens if I pick the wrong server?

Rewards are sent to the character on the server you selected. On web redemption pages, confirm the server and character match the account you play before redeeming.

When do new coupons appear?

Large batches drop during version preview livestreams (special programmes), and more appear year-round alongside events and collaborations. They expire quickly, so redeem as soon as you find one.

HoYoverse · Kuro Games · Redeem Code Guide

How to Redeem Game Coupon Codes — Step by Step for Every Title

Genshin Impact, Honkai: Star Rail and Zenless Zone Zero all have a web redemption page, so codes can be entered without launching the game. Wuthering Waves is in-game only, and Cookie Run: Kingdom works only on the DevPlay web page. Below are the exact steps and pitfalls for each title. For codes that work right now, grab them with one-click copy on the coupons page.

Once per account Expires without notice Rewards go to in-game mail

Contents

Genshin Impact
Honkai: Star Rail
Zenless Zone Zero
Wuthering Waves
Cookie Run: Kingdom
Common pitfalls
Frequently asked questions

1. Genshin Impact ⚔️ (currently 9 collected — view now)

Web redemption (recommended) — Open genshin.hoyoverse.com/en/gift → sign in with your HoYoverse account → check the server and character nickname → enter the code → redeem.

In-game entry — Paimon Menu → Settings → Account → Redeem Code. Identical on mobile, PC and console.

Claim from your mailbox — Once redemption succeeds, Primogems, Mora and other rewards arrive in your in-game mail.

2. Honkai: Star Rail 🚂 (currently 13 collected — view now)

Web redemption — Open hsr.hoyoverse.com/gift → sign in → check the server and character → enter the code.

In-game entry — Phone menu (Esc) → … More → Redemption Code.

3. Zenless Zone Zero 📺 (currently 5 collected — view now)

Web redemption — Open zenless.hoyoverse.com/redemption → sign in → check the server and character → enter the code.

In-game entry — Menu → Other Settings → Redemption Code.

4. Wuthering Waves 🌊 (currently 1 collected — view now)

Unlike the HoYoverse titles, Wuthering Waves has no web redemption page. Codes can only be entered inside the game.

Open Settings after signing in — Log in, then open Settings (the gear icon) from the menu.

Enter the code under Other — On the Other tab in Settings, paste the code into the redemption code field and confirm.

Claim from your mailbox — Rewards such as Astrite and Tuners arrive in your in-game mail.

5. Cookie Run: Kingdom 🍪 (currently 6 collected — view now)

Cookie Run: Kingdom coupons can be redeemed only on the official DevPlay coupon page (there is no in-game field). A DevPlay account is required.

Open the coupon page — Go to coupon.devplay.com/coupon/ck/en and sign in with the DevPlay account linked to your game.

Enter the code — Paste the coupon code and press Use. Each code works once per account.

Claim from your mailbox — Crystals and other rewards are delivered to your in-game mail.

6. Common pitfalls

Coupons expire without notice. Codes revealed during version preview livestreams are often valid for only a day or two, so redeeming the moment you see one pays off. Codes are case sensitive, so copy and paste beats typing them out, and each code works once per account. Variants of an expired code will not register, so lean on the coupons page, which keeps only verified, current codes — with one-click copy and [Redeem →] links that auto-fill the code.

7. Frequently asked questions

If you saw the success message, the reward is in your in-game mailbox. Delivery can lag slightly, so log back in and check the mailbox again.

Each coupon can be redeemed once per account. Either the same code was redeemed before, or the same account was used from more than one device.

Most official codes are shared across all servers. The reward goes to the character on the server picked at redemption, so make sure you select the server you actually play on.

The coupons page automatically collects verified codes only, and new codes also appear on the home page and in the RSS feed. Codes are released in bulk right after each version preview livestream.